CONDITIONS FOR RETURN: No return is possible if products have been opened or packaging has been damaged. If delivery contains products not selected by the customer when the order was placed RehaCare would exchange products providing products have not been used or opened and the customer needs to contact RehaCare within seven (7) days from the date of invoice with proof of purchase. RehaCare will charge a 15% restocking fee unless the return is due to an error RehaCare. Freight of goods returned is the responsibility of the customer unless the product returns is due to an error by RehaCare. If goods were received damaged by RehaCare but were shipped undamaged by the customer, we cannot take responsibility for goods received damaged. Delivery and packing charges on returns are not refundable. RehaCare must agree to the credit request prior to the return of the goods and a Return Authorization number issued. Any goods returned without prior authorization from RehaCare using a method other than the one advised or to be advised by RehaCare shall be the sole responsibility of the customer for freight, shipping and handling costs. The customer will also be liable for loss or damage in transit and any costs associated with, including but not limited to the cost of replacing the goods.

REFUNDS: No refunds are offered if you have changed your mind about the product. Shipping costs are non-refundable.